Privacy Policy

Effective Date: 9/2/2025

At Good Dog Coaching, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including but not limited to text messaging communications, through our website and mobile platforms. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Sign up for our services

• Make a purchase

• Contact us for customer service

• Subscribe to our newsletters

• Participate in surveys or promotional offers

This information may include:

• Name

• Email address

• Phone number

• Billing information

• Any other personal details you provide to us

2. Use of Information

We use the information we collect to:

• Provide and maintain our services

• Improve customer support

• Personalize user experience

• Process payments and provide transaction history

• Communicate with you, including sending transactional and promotional messages (with your consent)

• Respond to inquiries and resolve issues

• Send updates regarding your purchases or account

3. A2P Compliance and Text Messaging

Good Dog Coaching is committed to A2P (Application-to-Person) compliance, and we value your trust when it comes to communications via SMS or text messaging. To ensure transparency, we would like to emphasize the following:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will never share your text messaging originator opt-in data and consent with third parties.

4. Data Security

We employ reasonable and appropriate measures to protect the security of your personal information. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. As a result, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with:

• Service providers who help us operate our business, such as payment processors, hosting services, and customer support.

• Subcontractors who assist in support services such as customer service (as stated above).

• Law enforcement or other government bodies if required to comply with legal obligations.

6. Your Rights

You have the right to:

• Access and update your personal information

• Request the deletion of your personal information (subject to certain conditions)

• Opt-out of receiving promotional communications

To exercise these rights, please contact us at [insert email] or [insert phone number].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

• Email: info@gooddogcoaching.com

• Phone: (404) 992-7900

Thank you for trusting Good Dog Coaching with your personal information.